At NAVIFORCE NEPAL, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from our customers, how we use this information, and the measures we take to safeguard it. By using our website www.naviforcewatchnepal.com and purchasing NAVIFORCE watches from us, you agree to the practices described in this policy.
1. Information We Collect
We collect information from you in several ways when you visit our Site, make a purchase, or engage with us. The types of information we may collect include:
a) Personal Information:
• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information (Esewa/Khalti/credit/debit card details or other payment methods)
• IP Address and Browser Information
b) Non-Personal Information:
• Browsing data, such as pages viewed, links clicked, and the time spent on the Site
• Product preferences and purchase history
2. How We Use Your Information
We use your information for the following purposes:
• To Process and Fulfill Orders: We use your personal. information to process payments, deliver products, and provide order confirmations.
• Customer Support: We use your contact details to respond to your inquiries, provide support, and notify you about your order status.
• Marketing Communications: With your consent, we may send promotional emails about new products, special offers, or other updates related to NaviForce watches.
• Improvement of Services: We analyze non-personal information to enhance your shopping experience, improve our Site, and offer better products.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners to provide services necessary for our business operations, including:
• Payment Processors: We use secure third-party payment processors to handle payment transactions.
• Shipping Providers: Your shipping address and contact information are shared with couriers for order delivery.
• Analytics Providers: We may use third-party tools (e.g., Google Analytics) to collect information about how users interact with our Site.
4. Data Security
We are committed to protecting your personal information. We use industry-standard security measures such as SSL (Secure Socket Layer) technology for data encryption and secure storage of sensitive information like payment details.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access and Correction: You have the right to request access to the personal information we hold about you and request corrections if necessary.
• Data Deletion: You can request that we delete your personal data, subject to legal or contractual limitations.
• Opt-Out of Marketing Communications: You may unsubscribe from promotional emails by following the “unsubscribe” link provided in those emails.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the revised policy will be effective as of the date listed at the top of this document.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
NAVIFORCE NEPAL
Surat Bajra Marg, NewRoad, Kathmandu
9813780904
